Mobility Help Desk Outsourcing & IT Support Services
Reduce the burden of mobility on your support team
Supporting mobility is a growing challenge. Many IT organizations experience “bottom up” pressure from end users to improve service levels, while simultaneously facing “top down” directions to control support costs.
Rogers Mobility Help Desk services can help your enterprise reduce the burden that mobility places on your existing IT help desk. With extensive domain expertise, advanced technology and experienced support personnel, we offer powerful help desk solutions for both IT administrators and end users.
Why Choose Rogers Mobility Help Desk Services?
Control Overall Mobility Costs
Use Rogers Help Desk services to proactively manage wireless, wireline and mobile device spending.
Reduce IT Support Costs
Shift internal support resources to other priorities and benefit from Rogers’ cost-efficient outsourced help desk services.
Increase Support Availability
Rogers Mobility Help Desk services are available either 12 hours a day, 5 days a week or 24 hours a day, 7 days a week.
Provide Access To Experts
Rogers’ dedicated Bilingual Mobility Support Consultants are experts in mobility best practices and troubleshooting.
Support Your Employees, 24/7
Rogers Mobility Help Desk offers support either 7:00 a.m. to 7:00 p.m., Monday through Friday, or 7 days a week, 24 hours a day, depending on your needs.
Our time zone agnostic 12x5 support option is available from 7:00 a.m. to 7:00 p.m., Monday through Friday, regardless of where you are; this provides excellent coverage at a reduced cost.
Part of a Full Mobility Management Lifecycle Strategy
Rogers world-class technical support services and award-winning enterprise business care help leverage our cloud-based, turnkey services.