Reduce the
burdenon your
IT Team

Order Fullfillment Services

Simplify purchasing and logistics, while ensuring your business rules are protected

As mobile infrastructure expands, existing purchasing requirements become even more complex. Rogers Managed Mobility Services (MMS) offer purchasing and procurement relief. We provide turnkey, carrier agnostic support packages to manage and optimize all aspects of the purchasing and fulfilment lifecycle, both in Canada and around the world.

Services can include sourcing and procuring devices, provisioning and configuring hardware and applications, selecting wireless plans, porting numbers and shipping to end users.

Why Choose Rogers for Ordering & Fulfillment Services?

Improve End-user Experience

A branded portal enables employees to select devices, plans and services approved for their profile.

Enforce Procurement Rules

Ensure guideline adherence and proper sourcing procedures.

Reduce Provisioning Timelines

Get fully configured devices into the hands of your workforce quickly.

Enable Cost Allocation

Ensure that ordering and fulfilment costs are assigned to the right internal lines of business.

Support Multi-Vendor Requirements

Our services are carrier agnostic and available around the world.

Manage and Optimize the Entire Purchasing and Fulfillment Lifecycle

  • Sourcing and Procurement

    Rogers provides a white-label end-user portal to select devices, plans and services. Because of the business rules and gating logic in place, users only see the devices, plans and options approved for their profile. Any number of additional approval processes can be put in place as requested, such as Manager, Director, CFO, etc.

  • Provisioning and Preparation

    We will configure your devices with applications, software, mobile device management, accessories and peripherals.

  • Fulfillment and Delivery

    For bulk or individual orders across all carriers, Rogers MMS Procurement takes care of shipping, tracking, line-porting/SIM activation, ActiveSync/BES activation and assisted contacts transfer.

  • Ongoing Management and Logistics

    We will facilitate returns/warranty claims, provide robust reporting and manage your spare device pool.

Part of a Full Mobility Management Lifecycle Strategy

Rogers world-class technical support services and award-winning enterprise business care help leverage our cloud-based, turnkey services.