Understand
your customers,
understand
your business

Guest Wi-Fi Solutions

Learn about your customers and make more insightful decisions

Wi-Fi isn’t just a crowd pleaser — it’s also an important tool for understanding your customers. The built-in intelligence gathering features of Rogers Guest Wi-Fi provide your organization with valuable insights every time your customers connect.

Customer engagement is happening more and more on mobile devices. It’s not enough to provide free on-site Internet access anymore. To stay competitive, you need to engage customers in interesting ways with mobile tactics that generate revenue, cement loyalty and report back with data on everything from foot traffic to individuals’ spending habits.

Rogers Guest Wi-Fi provides your customers the internet access they expect while allowing you to control bandwidth use and protect your network. Mine those rich analytics to make informed decisions about loyalty programs, product placement and more.

Turn browsers into buyers

Guest Wi-Fi enriches the buying experience of your customers by giving you the means to encourage more purchases. It also gives you the real-time tools about competing products and services.

Enhance the customer experience

People expect free
Wi-Fi access

Customers want seamless shopping experiences, both in-store and online

Shoppers want to share
their experiences through reviews and social media check-ins

Consumers look for
deals and other incentives to purchase

What does the research say?

People prefer locations
with free Wi-Fi

96%

of customers prefer locations that offer free Wi-Fi and return to stores that offer it. Seventy-eight percent of shoppers would access Wi-Fi if it were offered in-store.

— Yankee Group

People are open to receiving
mobile offers

74%

of respondents would be happy for a retailer to send a text or email with promotions while they’re using
in-store Wi-Fi.

— On Device Research

Track, analyze and influence guest behaviour

Wi-Fi analytics

Capture and analyze rich insights about nearby and on-site guests. Track walk-by vs. walk-in traffic, purchase history and items browsed.

Learn more about the Analytics & Insights you can get from Guest Wi-Fi

Real-time mobile connections

Reach guests on their mobile devices with targeted, time-sensitive offers.

Mobile payments & transactions

Empower your customers to transact the way they want to through easy mobile redemption.

Guest Wi-Fi features

Information management

  • Enterprise-grade, high capacity Wi-Fi access points
  • Hosted guest credentials
  • A consistent guest experience across locations
  • Flexible pricing
  • Centralized Guest Wi-Fi analytics and presence

Holistic & integrated security

  • Air Marshal intrusion detection and prevention
  • Intelligent firewall features deep packet inspection
  • Identity- and device-aware security policies
  • Anti-virus, anti-malware and anti-phishing features
  • Dynamic security updates

Secure, end-to-end,
cloud-managed guest Wi-Fi

Our Guest Wi-Fi solution is fully managed, includes bandwidth and content controls and is completely segmented from your current network.

Our network features industry-standard 802.11 n/ac Wi-Fi, thus offering connectivity to laptops, smartphones, gaming devices and tablets. Along with our technology partners, we design and deploy centrally managed access points for capacity and coverage. We also enable seamless connectivity between locations, eliminating the need tore-authenticate.

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Insights & Resources

Mobile Experiences

Make it easy for customers to engage with your business on-site using mobile offers, applications and mobile payments.

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Worry-free solution delivery

Feel confident in your decision to work with Rogers. Our Professional Services experts work with you from beginning to end, ensuring the success of your implementations. We also offer Guest Wi-Fi as a service and can monitor and manage the solution 24/7 so you never have to worry.

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Rapid Application Platform

Rapidly develop and deliver rich mobile experiences on any device through quick-to-deploy pre-built solutions for specific verticals. Manage and integrate these with the Guest Wi-Fi infrastructure.

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